No, Setting up an account will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account at checkout page

--> Shop for the items you want --> Add the items to your Shopping Bag --> Proceed to checkout --> Enter billing and shipping information --> Provide payment information --> Review and submit your order

A sales order summary is an auto-generated e-mail / message where we acknowledge the order you placed. You should receive this order summary within 15 minutes upon placing your order (please make sure that the e-mail is not sent to your junk folder). If you did not receive an order summary within 2 hours after placing your order, this means that either the system is slow or your information was not right. Don't worry, you can contact us about the query.

Please sign in to ‘My Account’ to view your order history OR you can click the link sent in the email/message. Click on the order you wish to view to see the details.

Yes, we do. Please send your customisation requests to email@domain.com, we will give you our quote. Thank you.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue.

5/ Submit a support ticket at here: https://halosoft.ticksy.com/. Our support team will get back to you soonest, please help us to wait.